Worxmate

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Case Study

Unlocking Growth via OKRs for an African Tech Innovator

Challenges

The challenges included team alignment issues as the company expanded, resulting in communication gaps and hindered collaboration which was affecting productivity. Ensuring clarity in overarching goals became increasingly difficult, and the company grappled with sustaining growth amidst its rapid expansion.

Solution

Worxmate intervened with a tailored solution centered around the implementation of Objectives and Key Results (OKRs). A robust OKR framework was introduced to foster clear communication, improve collaboration, and align teams effectively.

The cascading of clear, measurable objectives and key results was facilitated to enhance transparency and focus on strategic priorities. The OKR software empowered the company to set ambitious yet achievable goals, providing a framework for sustainable growth amidst dynamic market conditions.

The Impact

88%

Improvement in team alignment, addressing communication gaps and fostering unity during expansion.

27%

Increase in productivity, directly addressing the challenge of sustaining growth amid rapid expansion.

100%

Boost in transparency through clear, measurable OKRs, enabling data-driven decision-making and refining strategic priorities continually.

About the Company

At the forefront of Africa’s technological empowerment, our client envisions a continent driven by enterprises harnessing the potential of
mobile technology. With the largest mobile network reach, their integrated
communications and financial services platform, including SMS messaging, USSD, Airtime, Chatbot, and Mobile payment solutions, seamlessly propel
businesses to scale swiftly and effectively across Africa.

Industry

Technology

Company Size

Mid-size

Years in Business

10+ years